Privacy Policy

Last updated: July 29, 2026

Borderless Moves respects your privacy. This Privacy Policy explains what information we may collect when you visit Borderless Moves, how we use and share that information, and the choices available to you.

Who We Are

Borderless Moves is an informational website focused on international pet travel and relocation.

If you have questions about this Privacy Policy or our privacy practices, please contact us through our Contact Us page.

Information We Collect

Information You Provide to Us

We may collect personal information that you voluntarily provide when you contact us, request information, request pet relocation quotes or services, or otherwise interact with Borderless Moves.

Depending on the service you use, this information may include:

  • Your name

  • Email address

  • Phone number

  • Origin and destination

  • Expected travel date

  • Information about your pet or pets

  • Details about your relocation needs

  • Information included in messages you send us

You are not required to provide personal information simply to read the informational content on Borderless Moves.

Information Collected Automatically

When you visit Borderless Moves, certain technical and usage information may be collected automatically by our website, hosting provider, analytics tools, security services, and similar technologies.

This information may include your IP address, browser and device type, operating system, referring website, pages visited, approximate geographic location, and information about how you interact with the website.

We use this information to operate and secure Borderless Moves, understand how visitors use the site, diagnose technical problems, and improve our content and user experience.

Analytics and Microsoft Clarity

We use Microsoft Clarity to understand how visitors interact with Borderless Moves.

Clarity may collect information about interactions with the website, including page views, clicks, scrolling, mouse movements, and how pages are displayed. We may use features such as heatmaps and session recordings to understand how visitors navigate the site and identify areas that could be improved.

Information collected through Microsoft Clarity may be processed by Microsoft according to Microsoft’s own privacy practices.

We use this information for analytics and website improvement rather than for the purpose of personally identifying individual visitors.

Cookies and Similar Technologies

Borderless Moves uses cookies and similar technologies for website functionality, preferences, analytics, security, and other purposes.

We use Complianz to manage cookie consent and visitor preferences where applicable.

You can use the cookie controls available on Borderless Moves to manage your preferences. For additional information about the cookies and similar technologies used on the site, please see our Cookie Policy.

Contact Forms

If you contact Borderless Moves through our general Contact Us form, we may use the information you provide to receive, review, and respond to your inquiry.

A general Contact Us submission is not treated as a request to distribute your information to pet relocation providers unless the form or surrounding information clearly indicates otherwise.

Pet Relocation Quote and Service Requests

Borderless Moves may offer forms or other services that allow you to request quotes, information, or assistance from pet relocation companies and other service providers.

If you submit such a request, we may collect information including your name, email address, phone number, origin and destination, expected travel date, details about your pet or pets, and other information relevant to your relocation.

We may share the information you submit with one or more pet relocation companies or service providers that may be able to assist with your move. Those providers may contact you directly regarding their services, availability, pricing, or your relocation request.

Information received by a pet relocation provider will also be subject to that provider’s own privacy practices.

Submitting a quote or service request does not require you to hire any provider that contacts you.

Borderless Moves may receive compensation from pet relocation companies or other service providers for referrals, leads, or resulting business. Where appropriate, additional disclosures may be provided in connection with the relevant service.

How We Use Information

We may use information collected through Borderless Moves to:

  • Operate, maintain, and secure the website

  • Provide website features and services

  • Respond to questions and inquiries

  • Process pet relocation quote or service requests

  • Connect visitors who request assistance with relevant service providers

  • Understand how visitors find and use our content

  • Improve our guides, routes, website design, and navigation

  • Analyze website performance

  • Identify and resolve technical problems

  • Prevent spam, fraud, abuse, or security threats

  • Maintain appropriate business records

  • Comply with applicable legal obligations

Who We Share Information With

We may share or allow information to be processed in the following circumstances.

Pet relocation providers. If you voluntarily submit a pet relocation quote, matching, or service request, we may share the information you provide with one or more pet relocation providers so they can evaluate your request and contact you about their services.

Website and technology providers. We may use third-party companies to provide services such as website hosting, analytics, security, consent management, email delivery, form processing, and other technology necessary to operate Borderless Moves. These providers may process information as necessary to provide their services.

Legal and security purposes. We may disclose information when reasonably necessary to comply with applicable law or lawful requests, protect our rights or property, investigate suspected fraud or abuse, enforce our policies, or protect the safety and security of Borderless Moves and its users.

We do not treat a message sent through our general Contact Us form as a pet-mover lead unless you have requested that type of service or the form clearly states that your information will be shared for that purpose.

Third-Party Links

Borderless Moves contains links to third-party websites, including government agencies, airlines, veterinary authorities, pet relocation companies, and other resources.

When you follow a link to another website, that website operates according to its own privacy practices. Borderless Moves is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review a third party’s privacy policy before providing personal information to it.

Embedded Content

Pages on Borderless Moves may contain content embedded from third-party websites, such as videos, maps, images, or other interactive features.

Embedded content may behave in the same way as if you visited the third-party website directly. Those providers may collect information about you, use cookies or similar technologies, or monitor your interaction with their content according to their own privacy practices.

How Long We Keep Information

We retain personal information for as long as reasonably necessary for the purposes for which it was collected.

This may include retaining information as necessary to respond to inquiries, process service requests, maintain appropriate business records, resolve disputes, comply with legal obligations, prevent fraud or abuse, and protect our legal rights.

Retention periods may vary depending on the type of information and how it was collected.

Data Security

We take reasonable technical and organizational measures intended to protect information handled through Borderless Moves against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, online service, storage system, or method of electronic transmission can be guaranteed to be completely secure.

Your Privacy Choices and Rights

Depending on where you live, applicable privacy laws may give you certain rights regarding your personal information. These may include rights to request access to, correction of, or deletion of personal information, or to object to or restrict certain types of processing.

You may contact us through our Contact Us page to make a privacy-related request.

You may also manage certain cookies and tracking technologies through the cookie consent controls available on Borderless Moves.

Children’s Privacy

Borderless Moves is intended for a general adult audience and is not directed to children.

We do not knowingly collect personal information from children through the website.

Changes to This Privacy Policy

We may update this Privacy Policy as Borderless Moves, our services, or applicable requirements change.

When we make changes, we will update the Last updated date at the top of this page.

We encourage visitors to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or personal information you have provided to Borderless Moves, please contact us through our Contact Us page.